Terms of service

Terms of Service – Gold Lady

Welcome to Gold Lady. By accessing or using our website (goldlady.in), you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. Gold Lady reserves the right to update or change these terms at any time without prior notice.

2. Products All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time. Product colours may vary slightly due to photography lighting and screen display settings.

3. Pricing All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Gold Lady reserves the right to change prices at any time without prior notice. Prices at the time of order placement are final.

4. Orders & Payments By placing an order, you confirm that all information provided is accurate and complete. We accept payments via the methods listed at checkout. Orders are confirmed only upon successful payment.

5. Shipping We ship pan India. Estimated delivery timelines are provided at checkout and are subject to change based on location and external factors. Gold Lady is not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Exchanges Please refer to our Return & Exchange Policy for full details on eligibility, timelines, and how to initiate a request.

7. Intellectual Property All content on this website — including images, text, logos, and designs — is the property of Gold Lady and may not be reproduced, distributed, or used without prior written permission.

8. Limitation of Liability Gold Lady shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order placed.

9. Privacy Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

10. Governing Law These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gujarat, India.

11. Contact For any questions regarding these terms, please reach out to us via our Contact Us page or WhatsApp.